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Agent's Name
Courtesy
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Was the agent courteous and responsive?
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Very Good
Good
Unacceptable
Responsiveness
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When CTO was contacted by phone, did CTO respond in a timely manner?
Excellent
Very Good
Good
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Services Provided
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Does your CTO provide adequate and properly trained staffing personnel
to meet your travel service requirements?
Excellent
Very Good
Good
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24/7 Services
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Does your CTO provide you with 24hr, 7days a week, toll free assistance
to travelers?
Excellent
Very Good
Good
Unacceptable
Comments
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